Living the 888 Life & My Journey as an Agentforce Specialist 🧘‍♂️⚙️

Chasing That 888 Balance 😮‍💨

I first wrote about 888 on 2024-08-07 — that whole “life mantra to slow down” thing 🐢.
But looking back... life’s been anything but slow 😂.

So apparently my “8-hour shift” is actually 9 hours including breaks. Like brooo, I thought I was done after 8 😭. And I have to stay logged in for at least 6 active hours or else a random audit mail goes flying to my manager 🫠.
Even if I wrap up early, my manager’s chilling in another timezone — so I’m still kinda “online” waiting for reviews.

Honestly, I should just build an app to enforce this 888 lifestyle for real 💡.

Right now it’s not too bad since I’m new at work, so it’s kinda balanced:

• 🕗 8 hrs work
• 🏡 8 hrs family / chill
• 💤 8 hrs sleep — lights out by 11PM sharp 😴

Corporate really needs to chill.
My dream is to be so efficient that even when things get crazy, I can still stick to the 888 mantra.

Agentforce Specialist 💼

Big win recently — I became an Agentforce Specialist! 🎉
Basically, it means I can build custom AI agents in Salesforce that actually do stuff for businesses.

I spent hours going through the modules, learning how Agents and Prompts work, and testing things out.
For context:

• Prompt Builder = does quick GenAI tasks like writing an email, summarizing records, or creating tasks. It’s powered by LLMs, so the magic depends on how good your prompt and grounding are.
• Agent Builder = creates full-on AI agents that can take actions in Salesforce. Like, say:
  “Close case 1001110” → it’ll actually close the case, update the record, add notes, and notify the owner. Wild right?

Prompt Builders rely heavily on the prompt quality and can hallucinate sometimes when data’s unclear.
Agents, on the other hand, are structured with Topics, Instructions, Scopes, and Actions — these define how the agent decides what to do and when.

Actions are the tools the agent uses — they can be built using Flows, Apex classes, APIs, or invocable actions depending on what you want the agent to do.

I also got hands-on with Sales, Service, Commerce, Marketing, and Data Cloud while learning — super cool experience.

Not gonna lie, I did get help from friends and some notes 😅 but hey, I passed and learned a ton.
Finally got my first Salesforce cert — and I’m hyped to use this to build smart agents that help businesses work faster and smarter 🚀.

I’m currently working on the Security part of Salesforce, and it’s taking a bit of time because of the Superbadges. I’m planning to complete it soon along with the Admin part of Salesforce. The Admin trailmix includes the same Security-related Superbadge, so I’m waiting for the right mood to kick in so I can focus and finish it properly 😅.

I’ve also been allocated to the Field Service Lightning (FSL) part of Salesforce. It’s completely new to me, but I’m determined to complete it since my job depends on it. The Security and Admin modules have been stuck for almost a month now, but I’ll get them done soon for sure 💪.

🧘‍♂️ Wrapping Up

Still chasing that 888 balance — but now, I’m doing it with a little Salesforce magic. ✨